Frequently asked Document Management questions.
What is Infonic Document Manager?
Document management software that integrates with existing systems to centrally capture, index and store all businesses documents.
Why buy from Infonic?
Because we have 12 years of Document Management (EDM) experience and over 200 satisfied clients installed in several countries.
What are the Key Benefits of Document Manager?
1. Centralised document storage providing enterprise content management.
2. Instant document access for approved users.
3. Audit trails improve legislative compliance.
4. Automate many business workflows.
5. Improve business continuity with document disaster recovery enabled by document archiving software.
6. Secure control of document user access.
7. Eliminate off-site document storage costs with business document scanning.
8. Improved business decision making.
How many customers use Document Manager?
Over 200 customers use our products. Click here to see the wide range of industry/sectors benefitting from our software.
How long does a typical return on investment take?
It depends on your business process, but anything from 6 to 12 months.
How long does implementation of Document Manager take?
Anything from 1-5 days for a simple installation to 3 months for a full enterprise solution.
What quality standards does Infonic deliver?
BS EN ISO9001, Prince 2 and MCSE, ITIL.
Is training available?
Infonic run full training courses in Milton Keynes.
How scalable is Infonic Document Manager?
A single department can be scaled to a huge organisation without software changes.
Is Infonic Document Manager too much for my simple requirements?
No, Infonic Document Manager can scale from the simplest image archiving needs to a fully integrated and automated workflow solution. There are organisations from small 3 man businesses to entire USA State public departments using it.
Where is Infonic software developed?
On-site at our office in Milton Keynes, UK.
Is Infonic Document Manager a modular solution?
Users can choose modules from a list including workflow, web interfaces and eCopy MFD solutions. For a summary of available modules click here.
Can Infonic Document Manager integrate with third party software systems?
Integration with Exchequer, Great Plains, JD Edwards, Oracle, SAP and others is implemented at a number of customers.
Is Infonic Document Manager legally compliant?
The Infonic Document Manager system can help any business gain compliancy through a number of mechanisms. Documents are held in a way that results in them being classed as legally admissible. In addition, the system includes a comprehensive audit trail of all activities, a security model for both the contents and user privileges, and the facility to ensure records are read-only so that they cannot be modified in any way.
