Document Management Case Studies.
American Bank of New Jersey
Document Management streamlines document archiving at American Bank of New Jersey. Established nearly a hundred years ago, American Bank of New Jersey provides a traditional community save and loan service. The bank provides the finest financial products and services available, backed by the latest technologies.
- Client:
- American Bank of New Jersey
- Country:
- USA
- Industry:
- Banking.
- Profile:
- Established nearly a hundred years ago, American Bank of NJ – provides a traditional community savings and loan service.
- Key Drivers:
- Provide enterprise-wide document and image management, deliver competitive advantage, empower staff to provide better customer service.
The stringent banking regulations, to which ASBNJ and all US banks must adhere, mandate that banks must keep records of all checks received before they are entered into the banking system. Financial institutions capture and archive millions of images of checks. The solution employed by the Bank for a number of years, was microfilm.
Microfilm images are not, however, always guaranteed to be readable. This lead to an unacceptably large investment of time and resources used to check the microfilm content. The hardware components of the microfilm system were not 100% reliable and maintenance costs for the aging machines was increasing. A reliable, scalable solution was required.
Floyd County Sheriff’s Office
Infonic document management software serves and protects US law enforcement agencies’ investigation files. With an area of 550 square miles and a population of 90,000, Floyd County Sheriff’s Office has 135 officers and support staff.
- Client:
- Floyd County Sheriff’s Office
- Country:
- USA
- Industry:
- Law Enforcement.
- Profile:
- Public Service organization servicing a 90,000 population across 550 sq. miles. Manned by 135 officers and support staff, Floyd County provides key community services.
- Key Drivers:
- Minimize manual processes, eliminate inefficient paper system, create additional office space by eliminating shelving system.
Supporting a critical function with a diverse area was a challenge, particularly because the support processes were manual and bogged down with paper. No PCs, no microfilm; just paper.
Infonic’s document management solution replaced the completely paper-based filing system. Implemented by Comnetix, formerly Paragon Total Solutions, the new system produced immediate, significant benefits in the first 90 days.
Floyd County continues to automate additional processes and take advantage of strong feature of Infonic Document Manager.
Walton County Sheriff’s Office
Infonic’s document management system to protect law enforcement investigation files. With an area of 330 sq. miles and a population of 80,000, Walton County Sheriff’s Office is positioned between two of the state’s largest cities, Atlanta and Athens. The Sheriff’s Office is divided into 4 divisions: Operations, Investigations, Administration and Corrections. Altogether, there are 110 officers and 30 support staff based at a single office.
- Client:
- Walton County Sheriff’s Office
- Country:
- USA
- Industry:
- Law Enforcement.
- Profile:
- Public Service organization servicing a 80,000 population across 330 sq. miles. Manned by 110 officers and 30 support staff, Walton County provides key community services.
- Key Drivers:
- Minimize manual processes, store multiple documents types, eliminate inefficient paper system, create additional office space by eliminating shelving system.
Prior to Document Manager, Walton spent $40,000 on a mechanical filing system of shelves mounted on rails to maximize space. To retrieve a case file, the row location had to be known and then a walkway created.
Infonic’s Document Manager was able to consolidate digital and paper documents into a single file. All material was indexed for full text searching. Files were available for immediate, secure access. Critical information was now available to authorized personnel and other agencies.