Document Management Case Studies.
Classroom and Bentley Associates
Helping Classroom Ltd and Bentley Associates get teachers into class. Classroom is dedicated to placing education staff into schools in London and Manchester, and fills full time and temporary appointments at short notice.
- Client:
- Classroom and Bentley Associates
- Country:
- UK
- Industry:
- Education Recruitment Agency.
- Profile:
- Classroom and Bentley Associates specialize in professional recruitment for over 100 schools in the UK, South Africa and Australia.
- Key Drivers:
- To accelerate and simplify applicant processing; reduce office costs. Other majors drivers included secure document storage, batch scanning, paperless office, invoice processing and email archiving.
Bentley Associates provide solutions for all permanent and temporary educational staffing needs.
Rapid expansion of these two businesses, which share support systems, was causing severe delays in processing applications. Most documents were kept in filing cabinets and could only be accessed by one employee at a time.

Direct Wines
Document Management for Direct Wines accounts dept. The Direct Wines accounts team handles in excess 2,000 non-stock related supplier invoices and documents each month for everything from IT services to electricity supply.
- Client:
- Direct Wines
- Country:
- UK
- Industry:
- Wine Merchants
- Profile:
- To streamline the operation of the accounts payable department.
- Key Drivers:
- Owners of the Laithwaites and Sunday Times wine club brands. Direct Wines was established over 30 years ago and now has an annual turnover of more than £200 million. Other drivers were PoD processing management, dispatch note processing, delivery note processing, workflow and electronic archiving.
This invoice handling had previously been done via a completely manual system which was difficult to control and which was making payments slow.
Direct Wines workflow and DM needed streamlining
Prior to the deployment of Infonic’s document management solution, all invoices and related documents were being manually authorised and entered into Direct Wines’ Great Plains ledger for payment. These paper documents were then archived into large filing cabinets.
NPIA
Centralised DM and workflow solution for the NPIA. The NPIA, National Policing Improvement Agency, supports many initiatives to improve policing including initiatives to improve knowledege sharing nationally and internationally.
- Client:
- National Policing Improvement Agency
- Country:
- UK
- Industry:
- Law enforcement
- Profile:
- Centralizing and streamlining document management.
- Key Drivers:
- 1,500 users including 300 police officers. The key drivers were document workflow and electronic filing.
The NPIA, National Policing Improvement Agency, supports many initiatives to improve policing including initiatives to improve knowledege sharing nationally and internationally, leadership development, intelligence management, combating serious crime and terrorism. The NPIA has around 1,500 staff including 300 seconded police officers from UK forces.
The NPIA has implemented document management within its Finance Department and within the Serious Crime Analysis Section. It is also being piloted for use in Procurement and the NPIA is poised to roll Infonic Document Management out across other areas of the organisation.